Our Company has strong R&D capability. We have our professional technical team and strict quality control system. The team consists of experienced engineers who have engaged in baling industry for over 20 years. With the latest design technology, they help to maintain our continuous development. The professional technicians and quality inspectors are all available to assist you with knowledgeable and practical solutions so that your baler can operate productively for many years.
We own two brands, one is MacBaler and the other is MacFibre. MacBaler mainly produce quality machines that are designed to provide years of reliable service for our customers from all over the world. MacFibre specializes in selling the goods like palm fibre, coconut fibre, palm shells and palm pellets etc. Those goods are all from our customers who are using our MacBaler machines. We ensure the primary sources of all the green products and provide the best price.
1) Pre-sale Service
According to your special requirements, we can customize your unique baling machines. And drawings will be provided before the production.
2) After-sale Service
● You will get professional on-site advice from experienced consultants.
● No matter where you are in the world, we can resolve your problems quickly and accurately through remote diagnosis controller
● Meetings will be arranged between the customers and project teams
● We arrange the best loading solution for your machines.
● We send engineers to your plant for machines commissioning and operation training
● Machine operation and maintenance support will be always provided
● Our customer support is always with you